Promotion Agent

Intelligent Promotions When & How Much
to Discount

Stop giving discounts when customers would buy anyway. Replenit's Promotion Agent decides when to offer promotions and what discount level based on customer behavior and your configured discount brackets, working independently or collaboratively with other agents.

3.8X
Higher ROI
+42%
Revenue Increase
Zero
Wasted Discounts
Live Preview
mail.example.com
Promotion Email Template Example
AI Generated
Optimal discount level & timing

What is Promotion Intelligence?

Promotion Intelligence is the art of determining when to offer discounts and at what level. Instead of blanket promotions, Replenit's Promotion Agent analyzes customer behavior to decide if a discount is needed, when to offer it, and what discount level from your configured brackets would be most effective for each customer.

Independent & Collaborative

Two modes of operation

The Promotion Agent can act independently to engage customers with timely discounts, or work collaboratively with other agents: suggesting discounts for cross sell opportunities, upsell incentives, or product churn recovery to ensure strategic outcomes.

Product churn recovery
Upsell opportunity
Natural purchase cycle
Complementary pairing
Replenit combines behavioral analysis with discount level optimization to create promotions that drive revenue without giving unnecessary discounts to customers who would buy anyway.
Live Promotion DecisionsAI Generated
S
Sarah
SOS Rescue Spray
Product churn recovery
10%
Re Engagement
23 days
M
Michael
Protein Powder
Upsell opportunity
20%
High Value
12 days
E
Emma
Face Cleanser
Natural purchase cycle
No Discount
Optimal Timing
today
D
David
Coffee Beans
Complementary pairing
10%
Cross Sell
45 days

Why Promotion Intelligence Matters

Poor promotion decisions waste revenue. Intelligent discount optimization maximizes ROI and customer value.

71%

of promotions are poorly timed or unnecessary

3.8X

higher ROI when discount level is optimized

54%

of discounts given when customers would buy anyway

+42%

revenue increase with intelligent promotion decisions

Discount Level Optimization

Intelligent discount level selection from your configured brackets, optimized for each customer based on behavior and strategic needs.

Fully Customizable Discount Brackets

Retailers configure their own discount levels and ranges. The Promotion Agent intelligently selects the optimal discount from your configured brackets based on customer behavior, engagement needs, and strategic goals. No fixed rules or limitations.

Example

Light Incentive

Example use case: Lower discount levels for gentle re engagement, cross sell encouragement, or when customers are close to purchasing but need a small nudge. Perfect for maintaining margins while driving action.

  • Cross sell support
  • Light re engagement
  • Margin preservation
Example

Strong Engagement

Example use case: Higher discount levels for upsell incentives, product churn recovery, or when customers need stronger motivation. Applied strategically to maximize conversion while maintaining profitability.

  • Upsell encouragement
  • Churn recovery
  • High value conversion
Example

No Discount

Example use case: When customers are ready to purchase at full price, no discount is offered. This preserves margins and ensures discounts are only given when strategically necessary.

  • Optimal purchase timing
  • Margin protection
  • Revenue optimization

Independent & Collaborative

The Promotion Agent works both independently and collaboratively with other agents for maximum impact.

Independent Mode

Standalone Engagement

The Promotion Agent can act independently to engage customers with timely discounts based on purchase behavior, engagement patterns, and optimal timing. It decides when a discount is needed and at what level without requiring input from other agents.

  • Autonomous discount decisions
  • Behavior based timing
  • Customer engagement optimization
Collaborative Mode

Strategic Partnerships

The Promotion Agent works collaboratively with other agents: suggesting discounts for cross sell opportunities, upsell incentives, or product churn recovery. This ensures promotions serve strategic purposes beyond simple engagement.

  • Cross sell support discounts
  • Upsell incentive coordination
  • Product churn recovery assistance

How Replenit's Promotion Agent Works

Four autonomous steps that optimize promotion timing and discount levels for maximum ROI.

Autonomous Promotion OrchestrationAlways on
Signal
AI Core
Action
01

Promotion Need Analysis

Replenit analyzes customer behavior, purchase patterns, and engagement signals to determine if a promotion is needed, when it should be offered, and what discount level would be most effective.

02

Discount Level Optimization

Our AI determines the optimal discount level from your configured discount brackets based on customer behavior, engagement needs, and strategic goals. Retailers set their own discount levels and ranges.

03

Collaborative Agent Integration

The Promotion Agent works collaboratively with other agents: suggesting discounts for cross sell opportunities, upsell incentives, or product churn recovery, ensuring promotions serve strategic purposes.

04

Intelligent Promotion Delivery

Promotions are automatically delivered through your existing channels with personalized discount levels and contextual reasoning, ensuring customers understand the value and timing of the offer.

Enterprise Controls
  • Discount level optimization
  • Timing precision algorithms
  • Agent collaboration logic
  • Automated suppression rules
Live Telemetry
S
Sarah
10%
Product churn recovery
23 days
M
Michael
20%
Upsell opportunity
12 days
E
Emma
No Discount
Natural purchase cycle
today
D
David
10%
Complementary pairing
45 days
S
Sarah
10%
Product churn recovery
23 days
M
Michael
20%
Upsell opportunity
12 days
E
Emma
No Discount
Natural purchase cycle
today
D
David
10%
Complementary pairing
45 days

Traditional Promotions vs. Promotion Intelligence

See the difference between blanket promotions and AI powered discount optimization.

Capability
Traditional
With Replenit
Discount Decision
Manual rules or blanket promotions
AI determines when and if discount is needed
Timing Logic
Fixed schedules or random triggers
Optimal moment based on customer behavior
Discount Level
Same discount for all customers
Personalized discount levels from your configured brackets
Collaboration
No integration with other agents
Works with cross sell, upsell, and churn agents
ROI
~12 to 18% average
35 to 48% with intelligent decisions
Customer Experience
Generic, often unnecessary discounts
Contextual, valuable, and appreciated
LOG_01VERIFIED

We were dreaming about an automated solution that could cover all of our products and customers and Replenit jumped in with a fully automated and full coverage of our product portfolio.

Jennifer Blease-Williams
Jennifer Blease-Williams
Digital Marketing Lead, Faith In Nature
LOG_02VERIFIED

I am thoroughly impressed with Replenit for several reasons. Their alignment with our vision was immediately apparent, making the decision to work with them a natural choice. Particularly, their capability to handle complex data sets and develop customized solutions to meet our specific requirements has been outstanding.

Rakesh Aggarwal
Rakesh Aggarwal
CEO, Escentual

Recognized by Industry Leaders

Ready to optimize your promotions?

Stop Wasting Discounts, Start Intelligent Promotion Decisions

Join leading brands using Replenit's Promotion Agent to optimize discount timing and levels, working independently or collaboratively with other agents for maximum revenue impact.

Trusted by Industry Leaders

Partner logoPartner logoPartner logoPartner logoPartner logo